Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with ApexFitness. We are committed to delivering your order quickly and securely. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times may vary depending on your location.
Domestic Orders
- Standard Shipping: 3–7 business days
International Orders
- Standard Shipping: 7–15 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges are calculated during checkout based on your delivery location.
We may offer free shipping on selected orders or promotional campaigns.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment.
Delayed or Lost Packages
While we work with reliable shipping partners, unexpected delays may occasionally occur.
If your package has not arrived within the estimated delivery period, please contact us and we will be happy to assist you.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
ApexFitness is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and product so we can assist you promptly.
Failed Delivery Attempts
If a package is returned due to unsuccessful delivery attempts or an incorrect address, additional shipping charges may apply for reshipment.
Customs & Import Duties
For international orders, customs duties, taxes, and import fees (if applicable) are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping or your order, please contact our support team.
Email: painproofitness@gmail.com
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (Local Time)
We appreciate your trust in ApexFitness and look forward to supporting your fitness journey.